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HP Laptop 15-da0003na
Linux

I have managed to download Linux/Ubuntu O/S on to my computer from a memory stick . The system works well but I have lost my Wi-Fi connection and have to use an ethernet cable to get on to the internet . The Wi-Fi connection worked OK when the 'as supplied' Windows 10 system was being used . Thanks  Nibor1.

2 REPLIES 2
HP Recommended

Hi

Credit to Bapoumba, Ubuntu Forums
When troubleshooting wireless, it's important that your system is fully updated by opening a terminal, CTRL+ALT+T. Using a wired internet connection, please run:
Code:
sudo apt update
sudo apt dist-upgrade

and reboot if necessary.

If the issues persist, it is recommended that you install pastebinit, by running:
Code:
sudo apt install pastebinit

This will enable the wireless script to, upon your approval, upload the obtained data to pastebin, creating at the same time a link to it in your terminal, permitting you to paste it to a forum thread.

Once that's done, download and run the wireless info script, which will gather information to help diagnose your system. You can run it using this command:
Code:

wget -N -t 5 -T 10 https://github.com/UbuntuForums/wireless-info/raw/master/wireless-info && \
chmod +x wireless-info && \
./wireless-info

It will create the file "wireless-info.txt" at the location it is run from, and depending on its size, an additional archive called "wireless-info.tar.gz". If you prefer, you can post the file directly to pastebin yourself. Sensitive information like MAC addresses and WPA/WEP keys are masked automatically.

If you aren't able to connect to the internet with the affected system, including via a wired connection, just navigate to this link and follow the instructions there on how to the run wireless script without an internet connection.

 

 

HP Recommended

Hi

And what w10 drivers were being used?

IE: what adapter have you got installed?

 

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