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‎09-16-2023 05:46 AM

HP Recommended

HP printer HP Envy 5665.   i had my printer in storage for 6 months  and now I can’t connect to my network

Category:
1 REPLY 1

‎09-19-2023 11:00 PM

HP Recommended

Hi @Pam22849,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information.

 

Do you get an error message when trying to connect to the Wi-Fi?
Are you connecting the printer to a 2.4Ghz network or 5Ghz network?

 

Is it a private (Home network) or a public Wi-Fi connection? Wi-Fi direct? Or Hotspot?
What device are you using the printer with a Windows computer, Mac, Android, or iPhone?


How is the printer connected USB or Wireless? 
What is the status of the wireless light on the printer, steady or blinking?
Have you done any changes to your router network or software?

Let me know

Elohi_NR
I am an HP Employee
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