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HP Recommended
HP Pavilion g7-2010nr Notebook PC

Although Wi-Fi is enabled as indicated by the F 12 key that is lighted, I can’t get a Wi-Fi connection when I use my secure home Wi-Fi network. What am I doing wrong?

1 REPLY 1
HP Recommended

Hi @PurpleHayes 

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing WiFi-related issues on your system. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

When was the last time it was working fine?

Are you able to connect other devices using the same home WiFi?

 

I would suggest you please use the link below and follow the steps to fix the WiFi issue: CLICK HERE

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
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