Wi-Fi is not stable... realtek rtl8822be 802.11ac pcie adapter

[misterdanibas]

Does anyone know if this is a hardware problem or if it can be fixed with software?

[BFeely]

The original poster looked to have the wrong driver for his version of Windows - he/she looks to have 2024.0.8.104 which is the 32bit version. You can install the 64bit version (2024.0.8.108) from the following Realtek site - it worked for me!

https://www.drvhub.net/devices/network/realtek/rtl8822be-802-11ac-pcie-adapter

[Vladimir01]

Yes, I've got the same sympotms:

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Ответ от 173.194.73.101: число байт=32 время=96мс TTL=33

Ping time increases up to 30 times for every 6 package.

PC: HP Pavilion 15-cs1002ur

I've got the same network adapter: Realtek RTL8822BE

Adapter driver version: 2024.0.8.107

OS: Windows 10 Home 64bit build 1809

Dear HP! Please help us with this issue, cause it blocks communicating over Skype.

[hoodguyzus]

i also found in my Hp pavilion laptop. Then i move to 7 to 8.1 Windows and its fixed.

[edited]

[Vladimir01]

HP support helped me to solve the problem: they recomend me to install BIOS update from Software and Drivers download page on HP support site:

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-cs1000-laptop-pc/23238464/model/2455...

The BIOS update package:

https://ftp.hp.com/pub/softpaq/sp95501-96000/sp95708.exe

This fixed the issue.

Thanks to HP support!

[Paynterpaul]

Just found this site. I had the same problem with my HP envy laptop new in January. After many conversations with Internet provider and store tech department to no avail, I decided to take matters into my own hands. I turned off anything that I thought might  interfere with the wifi and then turned each back on one at a time. When I turned the Blue tooth back on the problem started up again. I turned it off and have not had a problem since. It appears that the blue tooth may be the culprit.

[misterdanibas]

this problem can be fixed by downloading this software. make sure to run WLAN Optmizer on adm mode, then turn OFF autoconfig. no more ping drops. cheers.

[zippome2]

This did not help, this software destroyed my computer!

[AliCLondon]

Hi AdilT,

Have you resolved your issue? If so, could you please explain the resolution? I'm having exactly the same issue with my HP Pavilion 15-CX0032NT.

My wifi connection is keep dropping despite upgrading to latest driver for Realtek RTL8822BE 802.11ac PCIe Adapter.

Thanks

[asmita6658]

Hi @AliCLondon

Welcome to the HP Support Community. 

I'd suggest try updating the computer -

Step 1 Windows Updates - 
1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

Step 2 HP Support Assistant Updates - 
1) In the search box, type and open HP Support Assistant. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

If the issue still persists, test the hardware -  

1) Shutdown the computer.

2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.

3) Press F2 once.

4) Go to Component test.

5) From the list, run the Wi-Fi module test. 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day!