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Wi-Fi issue

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On my HP x-360 convertible laptop, sometime Wi-Fi symbol is not showing instead of it is showing a small symbol of PC with a cross sign on it, and i have restarted it several times but still it showing same symbols,please help me to fix it otherwise i will not able to connect to Wi-Fi on my laptop.

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HP Recommended

Hello sunnyjangra98,

 

Please try this on your laptop.

 

-Remove the battery and charger of the computer and hold the power button for about 1 minute.

 

- connect again both, the charger and the battery and press F10 before you can see the HP Logo.

 

- You will see the Bios of the computer, now we should select the option Restore Defaults ( F9 ), click yes and then save the changes with F10.

 

-The computer will restart automatically and then it will go ito windows.

 

-That could solve the issue, if not could you please provide me the  Product number of your PC so i can hep you with some necesary drivers.

 

Regards

 

 

I am an HP employee
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HP Recommended

Hi 

can you check whether your Wi-FI is enabled or disabled setps below

1)open network and sharing 

2) click change adapter settings 

3) right click on the wirelsess adapter 

4) first option is enable or disable please check what is the current senting if its show DIsable it means currently your adapter is enable, you can still disable its and enable back it should work 

 

Thanks

 

“I am an HP employee”.
Make it easier for others to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
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