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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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HP Recommended

I can’t get connected to the internet. The orange light is on instead of being blue. I tried all function keys, turned off airplane mode, did troubleshooting to no avail. I’ve reset the modem too. 
I have an HP 2000 and it shows Error 651: the modem (or other connecting device) has reported an error. Some of the troubleshooting screens said it was a cable problem. All other computers, tv’s and cell phones get internet.    Please help!?!?

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