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HP Recommended
HP Notebook - 15-ay544tu

unble to use 5g wi fi

1 REPLY 1
HP Recommended

Hi:

 

Your notebook's Realtek RTL8723BE Wi-Fi adapter is a single band Wi-Fi adapter that only works on the 2.4 GHz Wi-Fi band.

 

RTL8723BE - REALTEK

 

In order to connect to the 5.0 GHz band, you will either need to replace the internal Realtek Wi-Fi card with this one:

 

Realtek RTL8821CE 802.11ac 1 × 1 Wi-Fi + Bluetooth 4.2 Combo Adapter    HP part # L17365-005

 

Or purchase a USB dual band Wi-Fi adapter.

 

Below is the link to the service manual where you can find the Wi-Fi card removal and replacement procedure.

 

HP Notebook PCHP 250 G5 Notebook PCHP 256 G5 Notebook PC Maintenance and Service Guide

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