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HP Recommended

Hello,

I have the Realtek RTL8723DE 802.11b/g/n PCIe Adapter with driver 2024.10.230.0. 

I find that my connection to the internet via wi-fi has become very slow and intermittent the last few weeks, even though my laptop is in the same location. There is only one dot lit in the wi-fi symbol. Bars above the dot are lit only if I put the laptop right next to the router. It takes a long time to load simple web pages. I thought there maybe was a problem with the router, so I replaced it with a new one, but it has not resolved the issue. Any suggestions as to what can be the problem?

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