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Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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HP Recommended
Example: Pavilion
Microsoft Windows 10 (64-bit)

Forgot to turn off my Pavilion laptop for about 48hrs and had it in a bag. There was a message informing me that it had been shutdown due to overheating when I attempted to use it. It then did a reboot after which it worked well. However after 24hrs (it was shut down this time), I am now unable to connect to WIFI because the icon is gone. 

1 REPLY 1
HP Recommended

Bayo2 I recommend you to perform the following steps to isolate and resolve the issue: 

 

Hard Reset:

1) Shutdown the computer.  

2) Unplug all the Adapter and peripherals connected.  

3) Remove the Battery. ( not for Built-in Battery computer ) 

4) Press and hold down the power button for 15 to 20 seconds.  

5) Plug-in the Adapter and put the Battery back into the computer if it's a (removable battery)

6) Try to turn on the computer and check, If the issue persists continue next step

 

Set BIOS default and restart:

  1. Restart your notebook.
  2. During startup, press F10 repeatedly until the BIOS menu is displayed.
  3. Once the BIOS menu is displayed, press F9 to restore factory defaults.
  4. Select Yes to confirm.
  5. Press F10 to save changes and exit.
  6. Select Yes to confirm.
  7. The computer restarts using the default settings.

If the issue persists then please perform the steps as described in detail from this HP article.

 

P.S: Welcome to HP Community 😉

 

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Riddle_Decipher
I am an HP Employee


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