08-24-2014 09:38 PM
I too went through a lot trying to stop our new HP Notebook from disconnecting - in our house where other devices work perfectly. After lots of suggestions from the retailer, then HP, none of which helped, I think I found the solution myself. There is a setting on your laptop where you can indicate the 'windows preference for wifi connection' (or something like that). You can add in the name of your router/modem and then 'windows looks for this automatically upon connection'. Ever since I added in our router details there have been no more drop-outs. It's under network & sharing centre there somewhere .... hope this helps.
11-06-2015 09:58 PM
06-06-2016 10:57 AM
Here it is June 2016 and I still have the same problem with this card on my HP Laptop. I have tried everything listed previously in this forum. They came out with a new driver (3/28/16 - 2023.30.301.2016) for the Realtek RTL8188EE 802.11 bgn Wi-Fi Adapter card and STILL has the same problem of constantly disconnecting with the only solution I've found is to constantly disable/enable controller and at times it can be every 10 minutes...
Why can't HP fix or offer a replacement???
Frustrated on the Cape!
11-11-2016 04:16 PM
I have the same wifi adapter on my HP laptop, f337wm and have experienced the disconnect issue since day one.
Problem is HP doesn't even provide the most current driver when I use their support site. The most recent driver they have is from October 2015. How ridiculous is that?
And frankly based on what I've read I doubt it would help anyway. After a lot of experimenting I use 2023.16.715.2015 which seems to be the least troublesome out of the three HP shows for my laptop.
So frustrating that a once good company like HP continues to have these issues. And I am an HPQ shareholder, lol.
11-28-2016 10:39 PM
I am not a computer person at all... But I read through all of this and tried many things. I had this happen on an HP Notebook before that I was renting and now this one that I purchased. I took note of the "wifi order preference" idea and decided to click on each WiFi signal and noticed each one was automatically checked as "Connect Automatically". I unchecked all of them that appeared. I wonder if that could be the issue. That it was just trying to connect to everything that looked like a better signal. We'll see what happens. The connection hasn't dropped so far.