cancel
Showing results for 
Search instead for 
Did you mean: 
WhyNot14
New member
1 0 0 0
Message 1 of 1
232
Flag Post

WiFI issue in HP 14s-dq0105ng - Ubuntu, Mint Linux

HP Recommended
HP 14s-dq0105ng
Linux

Hi,

I bought an HP 14s-dq0105ng last week. The laptop came only with a FreeDOS. I installed Mint Linux 20. The WiFi adapter wasn't working, so I installed Ubuntu 20.04 to check if the issue is with hardware or kernel. Apparently, I face the same issue with Ubuntu too - "No Wi-Fi Adapter Found". This laptop doesn't have an ethernet port to connect to the internet and update the drivers. Is there an alternate solution? I have the possibility to return this laptop and get a replacement. But if this Wi-Fi issue can be solved on my own with HP support, that's what I would prefer over replacement. 

Thank you in advance for your support. 

 

 

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation