WiFi Device not found

[SJ27]

Unable to connect using the wireless adapter. The system is not detecting Wireless adapter.

[Chimney_83]

Greetings @SJ27, 

Welcome to HP Forums and Thanks for the post. 

I understand that you are unable to connect to any wireless network as there is not wireless adapter listed in Device manager, is that right?

Not to worry, I will be glad to assist you.

Have you tried any troubleshooting steps on your own?

Are you able to access the internet using ethernet?

Recommend you do a right-click on the network icon and select network troubleshooter and follow the on-screen instructions.

If the issue persists, install the wireless driver from this link. 

For other troubleshooting steps, please try this interactive guided troubleshooter. 

Let me know how it goes. 

[SJ27]

It worked but still, the problem persists. Broadcom network adapter is not found in Network connections.

[Chimney_83]

Thanks for the reply, glad to hear that the issue is resolved. Would it be possible for you to share the screenshot of the device manager with the wireless adapters listed in device manager? 

The driver shared with you is a generic driver which might not list the name of the manufacturer but will work fine. 

Keep me posted. 

[SJ27]

 Now I have deleted all the pre-installed network adapters and installed a fresh version. The problem now facing is the range of wifi adapter. When I bought this laptop back in 2015 the same problem was there. Then the problem was resolved. Kindly help me

[Chimney_83]

Thanks for the reply and sharing the screenshot of device manager. 

Install the HP Wireless button driver from this link. 

Then renew network settings by following the procedure mentioned below. 

1. Click the Windows button.
2. Type CMD in the search field and select Command Prompt Admin.
3. Type ipconfig /release and press Enter, then press ipconfig /renew and press Enter.

If the issue persists, reseat the wireless card on your computer and check. 

Let me know if this helped. 

[CF4]

Hi

Power output possibly?

[SJ27]