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KyleCasey Honor Student
Honor Student
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Message 1 of 2
101
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HP Recommended

WiFi Network not listed

Pavilion DV7
Microsoft Windows 8.1 (64-bit)

For some reason, the WiFi at my friend's house isn't showing up on the list of available networks on my HP Pavilion DV7. However, my phone, and other devices in the house detect the network and are able to connect. Why wouldn't the network show up on my laptop? PS the WiFi was newly installed a couple of weeks ago and I know for a fact that I have the correct connection information.

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Provost Provost
Provost
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Message 2 of 2
89
Flag Post
HP Recommended

WiFi Network not listed

Hi:

 

The only suggestion I can offer is to make sure that your friend has also enabled the 2.4 GHz wifi band, because your notebook cannot connect to the 5.0 GHz wifi band.

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