WiFi Option Disappeared

[StevensPoint1]

Hi Folks,

The Wi-Fi option suddenly disappeared from my Network and Internet Settings. The first fix I tried was to reset all network settings. No luck. Then I went into device manager and found that the virtual internet adapters were not working. I tried everything to reenable them. No luck. Another fix that I tried was to delete and reinstall the drivers, and therefore the virtual internet adapters. That also did not work. Finally, I completely factory reset the computer. This too had no effect. 

In order to use the computer, I have been using ethernet over USB C. But the Wi-Fi option is still gone, and the virtual internet adapters are still gone as well. 

Laptop model is 17-cn1053cl

product #4S324UAR#ABA

Any assistance is greatly appreciated. Thank you

[Paul_Tikkanen]

Hi:

The only suggestion I can offer would be to install the latest driver HP has for the Realtek 8821CE Wi-Fi adapter.

Normally the driver won't install if the device is not present, but I just answered a similar discussion this afternoon another forum member with a Realtek Wi-Fi card had and installing the driver, even though the device was not present, worked.

Solved: Re: Need Wifi Network Driver for HP Pavilion 15-eh3085cl AMD... - HP Support Community - 911...

You can use the same driver I posted in the discussion, but it will install version 2024.10.228.9.