• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎04-21-2017 04:08 PM

HP Recommended
Product: C7B06LA#ABM
Operating System: Microsoft Windows 10 (64-bit)

Can I upgrade the  Intel(R) Centrino(R) Wireless-N 2230 that came with my laptop to a wireless card to 802.11ac card and wich are compatible with my system.

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-21-2017 06:07 PM

HP Recommended

Sorry no. See page 52 of the manual here:

 

Manual

 

Your laptop has the "whitelist" in the BIOS that will prevent it from using any wireless card except the ones listed in the manual and it has to be a version of the card with the HP part number. 

 

HP abandoned the whitelist just after your laptop was made. Please don't shoot the messenger, but it is not possible to put an 802.11ac card in your laptop. 

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎04-21-2017 06:07 PM

HP Recommended

Sorry no. See page 52 of the manual here:

 

Manual

 

Your laptop has the "whitelist" in the BIOS that will prevent it from using any wireless card except the ones listed in the manual and it has to be a version of the card with the HP part number. 

 

HP abandoned the whitelist just after your laptop was made. Please don't shoot the messenger, but it is not possible to put an 802.11ac card in your laptop. 

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.