WiFi & LAN port issue

[Rao7073]

My laptop connected to WiFi but internet not working & LAN port showing connected but not working. I was facing these issues since last few days. I have tried all troubleshooting but still not resolved the issue. HP team kindly help me. 

[Lil_Boy_Blue]

Hi

If you are connecting (connected to WiFi but internet not working & LAN port showing connected ) but not getting any further then the Router/Modem from your ISP may be the problem.

Copy, Paste and Save in Notepad, as LBB.bat (not a .TXT) and double click to run.
Preferably run as an Administrator.
OR
Copy and use the individual command lines as needed.

Post anything non-personal, but relevant please.

@Echo OFF
getmac
netsh lan show interfaces
netsh wlan show interfaces
netsh wlan show drivers

PAUSE
systeminfo
PowerShell -Command "Get-NetAdapter"
PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver"
PowerShell -Command "GIP -Detailed"
PowerShell -Command "Test-NetConnection"
PAUSE

The more info you can give the better.