• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
Are you having hardware issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-11-2022 04:15 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello guys, 

My HP pavilion dv7  i5 M430 2.27GHz is not displaying WiFi when I click on the network icon at the task bar. The Bluetooth service is not also available. I've tried troubleshooting and updating Windows but it's still not showing. My network adapter is Intel wifi link 1000, does it need to be replaced? If yes, please suggest a compatible adapter with WiFi and Bluetooth capabilities. Thanks guys

P/n: 584307-001

Category:
2 REPLIES 2

‎06-11-2022 05:17 PM

HP Recommended

@Kodenz 

 

What is your HP pavilion dv7 ? It is an old machine which has a whitelist. We have to know exactly what is your machine to be able to help with a replacement wifi adapter

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎06-12-2022 12:28 AM - edited ‎06-12-2022 10:08 AM

HP Recommended

@Banhien

It is a laptop, HP pavilion dv7-4106el notebook PC with the specs:  i5, M430, 2.27GHz, 6.0GB, windows 10 - 64 bits

P/n: 584307-001

 

Thanks for your response 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.