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‎05-20-2019 08:35 AM

HP Recommended
Product: HP Notebook - 14-bp060sa
Operating System: Microsoft Windows 10 (64-bit)

My pc hp 14-bp060sa is not showing any wifi connection. What can I do to fix this? Please help.

Another thing, rhe display brightness is not responding to settings changes and brightness adjustments. Will appreciate your help.

3 REPLIES 3

‎05-21-2019 02:09 PM

HP Recommended

@Ell2,

 

Welcome to the HP Support Community!

 

I recommend you perform a system restore back to the date when the computer for working fine and check if it helps.

 

Follow the steps in the below article to perform a system restore.

 

https://support.hp.com/in-en/document/c03327545

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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‎05-23-2019 04:31 AM

HP Recommended

Hi, I have done the system restore twice but the problem is still unsolved. What else can I do?

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‎05-23-2019 09:25 AM

HP Recommended

@Ell2,

 

I recommend you perform a reset on the computer following the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c04742289

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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