WiFi can’t detect my home or hotspot but can find others

[Michael66661]

My hp pavilion-detachable has been left and I recently wanted to start using it again and I had to reset it in recovery because I lost the password but I can’t use it because it just won’t find my house WiFi or my personal hotspot but can detect my next door neighbour and galaxy phones if anyone can reach out I would appreciate it so much thank you.

[Jupitero]

Hello.

Do any other computers or phones connect to your household wifi?

Some laptops are restricted to only 2.4GHz wireless. If you have disabled 2.4GHz radio on the wireless access point, then a laptop without 5GHz radio will not see your network.

Possible other reasons could be using wireless channels 12-14 on 2.4GHz that may not be supported on the Pavilion. Try changing the channel to 1-11.