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ajayb8412
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WiFi completely disappeared from brand new laptop overnight

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I have the same problem with my Spectre. Have done all of these things. Nothing works and the wifi adapter remains absent from Network Adapters. I get it back when I roll back Windows but the problem comes back when Windows updates itself. Very frustrating. Is there really a solution to this problem? By the way, only happens on my HP Spectre but never had a problem with the Thinkpad!!

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Riddle_Decipher
HP Support Agent
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@ajayb8412 Have you run a wireless card test on your computer?

 

Download and install the HP Hardware diagnostics tool from this link

Once installed, shut down your computer.

Wait for a minute. 

Turn the computer On and keep tapping F2 repeatedly on startup to enter system diagnostics. 

Select the component test and run a wireless test on your computer. 

Refer to this HP Article for assistance. 

If the test fails or does not detect the wireless card, it could be faulty.

If it passes the tests, install all available windows and HP updates using a wired network to resolve the issue.

 

P.S: Welcome to HP Community 😉

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support and we appreciate your patience.

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee

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