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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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‎09-07-2019 02:16 AM

HP Recommended
Product: HP Pavilion 15-CX0032NT
Operating System: Microsoft Windows 10 (64-bit)
I have recently purchased HP Pavilion 15-CX0032NT gaming laptop. My WiFi connection drops every 10 mins. I have updated to latest drivers for 'Realtek RTL8822BE 802.11ac PCIe Adapter' and make sure that under 'Power Management' section following check box is unchecked 'Allow the computer to turn off this device to save power'. My OS is Window 10 Home edition Single Language. Thanks
1 REPLY 1

‎09-07-2019 07:03 AM

HP Recommended

Hi:

 

That model wifi card has had major connection issues since it came out, and Realtek is constantly releasing new drivers in an effort to resolve the issues. 

 

There is a newer driver for that model card that is not on your notebook's support page.  I'm sure that newer ones will come along shortly.

 

2024.0.9.103/2024.0.4.108    Jul 18, 2019

 

https://ftp.hp.com/pub/softpaq/sp98001-98500/sp98489.exe

 

If that driver doesn't resolve the issue, I recommend you contact HP technical support in your country and submit a support case under the warranty.

 

https://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

There is also an updated Bluetooth driver as well...

 

1.6.1015.3008       Jun 28, 2019

 

https://ftp.hp.com/pub/softpaq/sp98001-98500/sp98235.exe

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