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HP Recommended
model - 17-by0055nr
Microsoft Windows 10 (64-bit)

Wifi connection is intermittent. The Wifi card seems to turn itself off and asks for a manual start which does not work. i have run hardware diagnostics and it says all cards operating OK. I have played around with reboots and router reboots and actually got it to connect but after a short period of time it turned itself off again. The warranty ran out about 4 months ago. Any thoughts? thanks

3 REPLIES 3
HP Recommended

Hi:

 

The only suggestion I can offer, would be to update the wifi and bluetooth drivers to their latest versions, and restart the PC.

 

Wifi:  2024.0.10.209    Dec 6, 2019

 

https://ftp.hp.com/pub/softpaq/sp100501-101000/sp100552.exe

 

BT:  1.7.1021.3000     Dec 6, 2019

 

https://ftp.hp.com/pub/softpaq/sp100501-101000/sp100556.exe

HP Recommended

Updated drivers yesterday and says they are up to date. My guess is that I have a problem with the board when it heats up. I followed the steps a few minutes ago and got connection and after sitting for 10 minutes it turned itself off again. ??

HP Recommended

Tried the links you gave me for updated drivers and reestablished connection and it seems to be holding. Will monitor for a time and let you know if that fixed it. Thanks for your help. ?:-)

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