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Budmanrats
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WiFi connection turns off

model - 17-by0055nr
Microsoft Windows 10 (64-bit)

Wifi connection is intermittent. The Wifi card seems to turn itself off and asks for a manual start which does not work. i have run hardware diagnostics and it says all cards operating OK. I have played around with reboots and router reboots and actually got it to connect but after a short period of time it turned itself off again. The warranty ran out about 4 months ago. Any thoughts? thanks

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Message 2 of 4
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WiFi connection turns off

Hi:

 

The only suggestion I can offer, would be to update the wifi and bluetooth drivers to their latest versions, and restart the PC.

 

Wifi:  2024.0.10.209    Dec 6, 2019

 

https://ftp.hp.com/pub/softpaq/sp100501-101000/sp100552.exe

 

BT:  1.7.1021.3000     Dec 6, 2019

 

https://ftp.hp.com/pub/softpaq/sp100501-101000/sp100556.exe

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Budmanrats
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Message 3 of 4
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WiFi connection turns off

Updated drivers yesterday and says they are up to date. My guess is that I have a problem with the board when it heats up. I followed the steps a few minutes ago and got connection and after sitting for 10 minutes it turned itself off again. ??

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Budmanrats
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Message 4 of 4
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WiFi connection turns off

Tried the links you gave me for updated drivers and reestablished connection and it seems to be holding. Will monitor for a time and let you know if that fixed it. Thanks for your help. ?:-)

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