WiFi disconnects frequently

[MisQ]

Wi-Fi keeps disconnecting frequently on my HP Elitebook causing inconvenience - stating "no internet", reconnects and disconnects once again. I have other laptops which has no issue with the same wi-fi. So, the issue lies with my HP Laptop.

I've troubleshooted by myself but nothing works.

Adapter: Realtek RTL8852BE-VS WiFi 6 802.11ax PCIe Adapter

OS Name: Windows 11 Home Single Language

Processor: AMD Ryzen 5 7520U

[Paul_Tikkanen]

For some reason, HP has removed all of the Realtek Wi-Fi drivers from almost every PC's support page.

According to the Microsoft Update Catalog website, the latest driver for the RTL8852BE/RTL8852BE-VS is 6001.15.156.0, so give that one a try.

You want the first file on the list.  It is good for W10 or W11 even though the info just indicates W11.

Microsoft Update Catalog

Now, since this file is a cabinet file and there is no executable, you will have to manually install the driver.

The first thing you need to do is to download and install the free 7-Zip file utility so you can unzip the cabinet file into a driver folder you can work with. 

You want the first file listed on the link below:

7-Zip

After you install 7-Zip, right click on the cabinet file you saved from the Windows Update Catalog site.

Have 7-Zip Extract to:  and let it extract the file into that long folder name.

After that is done, go to the device manager.

Click on the Realtek Wi-Fi adapter.

Click on the driver tab.  Click on Update driver.

Select the 'Browse my computer for drivers' option and browse to the driver folder that 7-Zip created.

Make sure that the Include subfolders box is checked and the driver should install.

[MisQ]

Thanks Paul for the reply. I'll take a look and let you know

[Paul_Tikkanen]

You're very welcome.

HP has restored the driver to the support pages:

6001.15.156.0

https://ftp.hp.com/pub/softpaq/sp157001-157500/sp157102.exe