01-17-2017 08:19 AM - edited 01-17-2017 08:21 AM
After I updated my OS from Windows 8 to Windows 10, it is not able to connect to the available wifi network.
It can not connect to the avaerage wifi connection. It only connects to wifi in range of 1 meter from the router that too for a minute or two.
Please check if it is a bug and suggest something to solve the issue as soon as possible.
01-18-2017 11:34 AM
Let me take a moment to thank you for posting on the HP Support Forums.
I understand that you have an HP Pavilion 15 Notebook and post upgrading to Win10, the wireless card is not working properly. It doesn't connect to the wireless network and if it does, it connects to the wifi in the range of 1 meter for a minute or two. I appreciate the steps you have performed and have certainly done a good job.
I recommend you to perform the following steps to isolate the issue and arrive at a fix:
- Please perform the steps as described in detail from this link: Troubleshooting Wireless Network and Internet (Windows 10).
Feel free to let me know how it goes. I will assist you further. Cheers! :)