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HP Recommended

WiFi keeps on disconnecting whenever I connect my laptop. How can I fix this?

7 REPLIES 7
HP Recommended

Can you provide more detail please?

HP Recommended

I'm using HP 15s AMD Ryzen 5. Just bought few month ago. I discovered that each time I connect my laptop to my home Wifi, it will disconnect after a while (about 10minutes later). I need to keep restart my wifi router and connect the wifi back, but it keeps happening all the time. 

HP Recommended

Can you tell if the internet connection is dropping at the router, or the laptop? Most routers have a "Internet" light to indicate data transfer.

HP Recommended

At the router. All devices (phones, TV) that connected to the router will disconnect as well

HP Recommended

This implies that the problem is with the router, not the laptop. This can happen when a device "hogs" the bandwidth. Are you doing any downloading or streaming when the drop occurs?

HP Recommended

Just a simple usage like YouTube, or google. What should I do with the router then? Is there any other way besides change the router to a new one?

HP Recommended

Testing your internet speed might shine some light on whether the problem is with your router or ISP. There are lots of free broadband speed test website - simply Google "broadband speed test".

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