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‎04-21-2020 08:05 PM

HP Recommended
Product: HP Pavilion TS Sleekbook 15
Operating System: Microsoft Windows 10 (64-bit)

I updated my laptop to Windows 10 because the updates were automatic. When the updates were first completed, the WiFi option disappeared completely and I couldn’t even find it to turn it on. I read a lot of forums to find network adapters and I tried updating everything, disabling, and re-enabling the options. Nothing worked. The windows 10 version is 1909. I left the laptop alone for about 2 weeks and when I turned it back on, the WiFi adapter must’ve resolved its issues because it started working perfectly fine again. It’s been a couple of months since that incident but about 2 days ago, I was watching Netflix on my laptop when it froze. This robotic noise played from the speakers for a second and the laptop became completely unresponsive so I had to shut it down manually by holding the power button down. When I turned the laptop back on, the WiFi network options completely disappeared and I can’t even find it to fix the issue. 

1 person had the same question
1 REPLY 1

‎04-22-2020 04:23 AM

HP Recommended

Hi

Hidden Devices.png Enable SHOW HIDDEN ?

 

Troubleshooting could help?

https://support.hp.com/gb-en/product/hp-pavilion-touchsmart-15-b000-sleekbook/5368346

 

If in doubt please ask.

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