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‎03-13-2023 10:18 AM

HP Recommended
Product: HP Pavilion x360 - 14-cd0101ng

Hi all,

Just out of the blue the WiFi connection stopped working. I still get an IP address via WiFi, but ping to my router fails at least 25%. All other devices on the WiFi network do work fine. Samsung TV, Amazon Echo, iPhone 13 etc. All great except of the HP Notebook.

Windows update done, 

HW diagnostic does not show any error in the HP HW Diagnostic.

BIOS up to date

Network drivers up to date,

O/S Windows 11.

I am running out of ideas. To me it looks like a driver issue. I have also tried different AP as well as 5GHz and 2.4 GHz. No success. WiFi is not communicating even if its connected properly.

 

Any help would be appreciated.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-15-2023 07:03 AM

HP Recommended

Further Research brought me to this article https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Windows-11-Issues-with-Realtek-RTL882...

 

No idea why the mentioned driver is not available via HP Support Assistant. Download from the mentioned ftp server fixed the issue. I do recommend to make the driver available via the Assistant.

View solution in original post

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1 REPLY 1

‎03-15-2023 07:03 AM

HP Recommended

Further Research brought me to this article https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Windows-11-Issues-with-Realtek-RTL882...

 

No idea why the mentioned driver is not available via HP Support Assistant. Download from the mentioned ftp server fixed the issue. I do recommend to make the driver available via the Assistant.

Was this reply helpful? Yes No
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