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AmberK1
New member
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Message 1 of 2
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Flag Post

WiFi

HP Recommended
HP Laptop Model RTL8723DE
Microsoft Windows 10 (32-bit)

I have moved into temporary housing with WiFi. It works beautifully on my phone, but the WiFi option is not even coming up on my laptop. I am in serious need of help right now because I use the internet for work. I’ve googled and YouTubed everything and nothing is working. 

1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@AmberK1

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

To assist you better please provide me with the complete Notebook model or the product number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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