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HP Recommended
OMEN by HP 16.1 inch Gaming Laptop PC 16-wd000 (755F6AV)
Microsoft Windows 11

Help me as my Wifi adaptor not working

1 REPLY 1
HP Recommended

@DLI25, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding your Wi-Fi adapter not working! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

I'm sorry to hear that you're having trouble with your WiFi adapter on your OMEN by HP 16.1-inch Gaming Laptop. Let's try a few steps to get it working again:

 

Check if the WiFi Adapter is Enabled

  1. Press Windows + X and select Device Manager.
  2. Expand Network Adapters and see if the WiFi adapter is listed.
  3. If you see a small arrow next to it, right-click and select Enable (if available).

 

Update or Reinstall the WiFi Driver

  1. In Device Manager, right-click on your WiFi adapter.
  2. Select Update driverSearch automatically for drivers.
  3. If that doesn’t help, you can try uninstalling the driver:
    • Right-click the WiFi adapter → Uninstall device → Restart your laptop.
    • Windows should automatically reinstall the driver.

 

Reset Network Settings

  1. Go to SettingsNetwork & InternetAdvanced network settingsNetwork reset.
  2. Follow the prompts and restart your laptop.

 

Check the Physical Wireless Switch or Function Key

Some laptops have a physical WiFi switch or a function key combination (like Fn + F12) to enable/disable WiFi. Make sure it’s turned on.

 

Run the Network Troubleshooter

  1. Go to SettingsSystemTroubleshootOther troubleshootersInternet ConnectionsRun.
  2. Follow the suggested fixes.

 

If none of these steps work, let me know — I’m happy to explore more solutions with you! 😊  

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.