Wifi Antenna doesn´t working even with drivers intel.

[Fangas]

I have a yellow symbol on wifi antenna on device manager. I already installed intel software form intel page, tried to install from software page HP, and already tried installed only drivers (not software) but i still don´t have Wi-Fi antenna working.

Anyone with this problem, or Know how to resolve?

Thanks

[CF4]

Hi

Could you please try this script and post back any relevant details, but nothing personal.

This short script is to gather information on some parts of your system
OS, Networking Hardware and Software etc.

Copy and paste the section between the ~~~~ lines, into NotePad.
Save as PN.bat somewhere easily accessible. Double click to Run

Then run as Administrator to create the output files if desired.
The output files can be edited to remove SENSITIVE details before posting.
Delete the output files immediately after use.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
@ECHO OFF

systeminfo
PowerShell -Command "Get-NetAdapter"
PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver"
PowerShell -Command "GIP -Detailed"
PowerShell -Command "Test-NetConnection"
PAUSE

PowerShell -Command "Get-NetAdapter > C:\GNA.txt"
PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver > C:\GNB.txt"
PowerShell -Command "GIP -Detailed > C:\GNC.txt"
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

If in doubt please ask.

[Fangas]

---

CF4 wrote:

Hi

Could you please try this script and post back any relevant details, but nothing personal.

This short script is to gather information on some parts of your system
OS, Networking Hardware and Software etc.

Copy and paste the section between the ~~~~ lines, into NotePad.
Save as PN.bat somewhere easily accessible. Double click to Run

Then run as Administrator to create the output files if desired.
The output files can be edited to remove SENSITIVE details before posting.
Delete the output files immediately after use.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
@ECHO OFF

systeminfo
PowerShell -Command "Get-NetAdapter"
PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver"
PowerShell -Command "GIP -Detailed"
PowerShell -Command "Test-NetConnection"
PAUSE

PowerShell -Command "Get-NetAdapter > C:\GNA.txt"
PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver > C:\GNB.txt"
PowerShell -Command "GIP -Detailed > C:\GNC.txt"
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

If in doubt please ask.

---

Hope it helps, Thanks

ComputerName                          : LPT-FA4354
InterfaceAlias                        : Ethernet
InterfaceIndex                        : 12
InterfaceDescription                  : Realtek PCIe GBE Family Controller
NetCompartment.CompartmentId          : 1
NetCompartment.CompartmentDescription : Default Compartment
NetAdapter.LinkLayerAddress           : AC-E2-D3-4D-1E-40
NetAdapter.Status                     : Up

NetProfile.NetworkCategory            : Private
NetProfile.IPv6Connectivity           : NoTraffic
NetProfile.IPv4Connectivity           : Internet
IPv6LinkLocalAddress                  : fe80::484a:e5e6:1d12:3e4e%12
IPv4Address                           : 10.176.190.70
IPv6DefaultGateway                    :
IPv4DefaultGateway                    : 10.176.190.126
NetIPv6Interface.NlMTU                : 1500
NetIPv4Interface.NlMTU                : 1300
NetIPv6Interface.DHCP                 : Enabled
NetIPv4Interface.DHCP                 : Enabled
DNSServer                             :

ComputerName                          : LPT-FA4354
InterfaceAlias                        : VirtualBox Host-Only Network
InterfaceIndex                        : 2
InterfaceDescription                  : VirtualBox Host-Only Ethernet Adapter
NetCompartment.CompartmentId          : 1
NetCompartment.CompartmentDescription : Default Compartment
NetAdapter.LinkLayerAddress           : 0A-00-27-00-00-02
NetAdapter.Status                     : Up
IPv6LinkLocalAddress                  : fe80::39eb:8e96:e3ba:54ad%2
IPv4Address                           : 192.168.56.1
IPv6DefaultGateway                    :
IPv4DefaultGateway                    :
NetIPv6Interface.NlMTU                : 1500
NetIPv4Interface.NlMTU                : 1500
NetIPv6Interface.DHCP                 : Enabled
NetIPv4Interface.DHCP                 : Disabled
DNSServer                             : fec0:0:0:ffff::1
                                        fec0:0:0:ffff::2
                                        fec0:0:0:ffff::3

ComputerName                          : LPT-FA4354
InterfaceAlias                        : Ethernet 4
InterfaceIndex                        : 7
InterfaceDescription                  : Check Point Virtual Network Adapter For Endpoint VPN Client
NetCompartment.CompartmentId          : 1
NetCompartment.CompartmentDescription : Default Compartment
NetAdapter.LinkLayerAddress           : 54-9A-18-78-71-12
NetAdapter.Status                     : Up
NetProfile.Name                       : corpPT.com
NetProfile.NetworkCategory            : Private
NetProfile.IPv6Connectivity           : NoTraffic
NetProfile.IPv4Connectivity           : Internet
IPv6LinkLocalAddress                  : fe80::d33:d812:7a72:19d3%7
IPv4Address                           : 10.178.22.93
IPv6DefaultGateway                    :
IPv4DefaultGateway                    :
NetIPv6Interface.NlMTU                : 1350
NetIPv4Interface.NlMTU                : 1350
NetIPv6Interface.DHCP                 : Enabled
NetIPv4Interface.DHCP                 : Enabled
DNSServer                             : 10.167.128.133
                                        10.162.203.20
                                        10.50.52.159

[CF4]

Hi

Your Wireless is not listed.

So, mine is on the info page in the BIOS...

Showing a Realtek device.

It also gets listed when I run the script.

Name InterfaceDescription ifIndex Status MacAddress LinkSpeed
---- -------------------- ------- ------ ---------- ---------
Ethernet Realtek PCIe FE Ethernet 9 Disconnected AA-AA-AA-AA-AA-A8 0 bps
Bluetooth Bluetooth Device 17 Disconnected AA-AA-AA-AA-AA-A7 3 Mbps
WiFi Realtek RTL8723BE 802 18 Up AA-AA-AA-AA-AA-A6 72 Mbps



Name InterfaceDescription DriverFileName DriverDate DriverVersion NdisVersion
---- -------------------- -------------- ---------- ------------- -----------
Ethernet Realtek PCIe FE Ethernet rt640x64.sys 2015-04-06 9.1.406.2015 6.40
Bluetooth Bluetooth Device bthpan.sys 2006-06-21 10.0.16299.15 6.30
WiFi Realtek RTL8723BE 802 rtwlane.sys 2017-05-03 2023.54.33... 6.70

Therefore we need to establish where the unit is recognised and work from there.

So Make Model and OS please.

Screenshot of Device Manager showing the adapter warning triangle.

[Fangas]

---

@CF4 wrote:

Hi

Your Wireless is not listed.

So, mine is on the info page in the BIOS...

Showing a Realtek device.

It also gets listed when I run the script.

Name InterfaceDescription ifIndex Status MacAddress LinkSpeed
---- -------------------- ------- ------ ---------- ---------
Ethernet Realtek PCIe FE Ethernet 9 Disconnected AA-AA-AA-AA-AA-A8 0 bps
Bluetooth Bluetooth Device 17 Disconnected AA-AA-AA-AA-AA-A7 3 Mbps
WiFi Realtek RTL8723BE 802 18 Up AA-AA-AA-AA-AA-A6 72 Mbps



Name InterfaceDescription DriverFileName DriverDate DriverVersion NdisVersion
---- -------------------- -------------- ---------- ------------- -----------
Ethernet Realtek PCIe FE Ethernet rt640x64.sys 2015-04-06 9.1.406.2015 6.40
Bluetooth Bluetooth Device bthpan.sys 2006-06-21 10.0.16299.15 6.30
WiFi Realtek RTL8723BE 802 rtwlane.sys 2017-05-03 2023.54.33... 6.70

Therefore we need to establish where the unit is recognised and work from there.

So Make Model and OS please.

Screenshot of Device Manager showing the adapter warning triangle.

---

Make: HP Model: ProBook 440 G4 OS: Win10 64 bits

[CF4]

Hi

Have you done the BIOS update?

It is dated 09 Jan 2018.

[Fangas · Accepted solution]

---

@CF4 wrote:

Hi

Have you done the BIOS update?

It is dated 09 Jan 2018.

---

No, not yet, and also already think on that. I will try, and let you know

[Fangas]

---

@Fangas wrote:

---

@CF4 wrote:

Hi

Have you done the BIOS update?

It is dated 09 Jan 2018.

---

No, not yet, and also already think on that. I will try, and let you know

---

Hi there

Nop it still the same yellow icon and tried, after upgrading BIOS updated drivers, and doesnt work

[CF4]

Hi

Well you haven't been very pro-active in this, and apart from suggesting it could be a hardware defect, I am finished with trying to resolve this anymore.