• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-19-2020 01:09 PM

HP Recommended
Product: Pavilion G7 1270ca
Operating System: Microsoft Windows 10 (64-bit)

Hi! 

I tried to upgrade my original wifi card with a Intel Centrino N2230 card as the Maintenance and Service Guide (c03593672.pdf) indicate it was supported but i got the error message at startup "not supported".

 

What's wrong?

 

TY

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-19-2020 01:29 PM

HP Recommended

@Plapa 

 

Are you sure you have a right manual, Its home page does NOT have something called Maintenance and Service Guide :

 

     https://support.hp.com/ca-en/product/hp-pavilion-g7-1200-notebook-pc-series/5145712/model/5189554/ma...

 

Anyway, did you buy the RIGHT part number which is 670290-001 ?

 

Please update BIOS from

 

         https://support.hp.com/ca-en/drivers/selfservice/hp-pavilion-g7-1200-notebook-pc-series/5145712/mode...

 

then try again. Note no newer BIOS for Windows 10.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎05-19-2020 01:29 PM

HP Recommended

@Plapa 

 

Are you sure you have a right manual, Its home page does NOT have something called Maintenance and Service Guide :

 

     https://support.hp.com/ca-en/product/hp-pavilion-g7-1200-notebook-pc-series/5145712/model/5189554/ma...

 

Anyway, did you buy the RIGHT part number which is 670290-001 ?

 

Please update BIOS from

 

         https://support.hp.com/ca-en/drivers/selfservice/hp-pavilion-g7-1200-notebook-pc-series/5145712/mode...

 

then try again. Note no newer BIOS for Windows 10.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎05-19-2020 01:51 PM

HP Recommended

Thank's or your help. I effectively got the wrong Manual. I found this one: http://h10032.www1.hp.com/ctg/Manual/c02834058. Do you think it's the good one?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.