• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Pavilion 17" N7J15EA#ABU
Microsoft Windows 10 (64-bit)

Hi  , I have an Hp Pavilion Notebook 17" Product number N7J15EA#ABU  , serial number 5CD5366H0F  .

I recently changed my broadband router to a dual band router that works better on 5 MHz . unfortunately I have discovered that my laptop does not work with 5G ready router and indeed  in the networks available I see only  the 2.4 MHz option to connect.  Troubleshoot and recommendation is upgrading WiFi adapter to a MHz card. What is the WiFi adapter/card model  I need to buy to have the possibility to connect to my MHz WiFi network .

Many thanks in advance , 

Regards

 

1 REPLY 1
HP Recommended

Hi:

 

You can upgrade to this card with a direct swap.  This card works with one antenna cable.

 

Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) HP part # L17365-005.

 

The only place I have been able to find this model is on eBay.

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15

The card has the same throughput as the RTL8723 on the 2.4 GHz wifi band, but on the 5.0 GHz wifi band with an AC router, it has a maximum throughput of 433 MBPS.

 

On a dual band wireless N router, it would have a maximum throughput of 150 MBPS on the 5.0 GHz wifi band.

 

Below is the link to the service manual.

 

http://h10032.www1.hp.com/ctg/Manual/c04775872

 

Or you can purchase a USB dual band wifi adapter.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.