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BrainAdams
Level 1
7 5 0 0
Message 1 of 7
213
Flag Post

Wifi Disconnect After Restart

HP Recommended
Envy
Microsoft Windows 10 (64-bit)

My HP is Envy 

After every restart i lost my WIFI connection

The problem is that: My OS is Wİn10 64 bit and I cant find exact driver for win10 in HP software and drivers page

My Envy could not connect automatically after restart,

My solution is: Restart modem....After restarting modem, ENvy connects to WIFI...

Any idea?

Regards

6 REPLIES 6
Tech9Next
Level 3
54 54 3 9
Message 2 of 7
Flag Post
HP Recommended

First perform a BIOS update from HP.COM corresponding to the s/n and p/n of your hp notebook. Afterwards update the wlan driver for your pc from the same hp software and driver downloads page.

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BrainAdams
Author
Level 1
7 5 0 0
Message 3 of 7
Flag Post
HP Recommended

"Afterwards update the wlan driver for your pc from the same hp software and driver downloads page."

 

I cant find any WLAN driver for Windows 10 64 bit in HP.COM software and driver downloads page? 

There is only drivers for Windows 8

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BrainAdams
Author
Level 1
7 5 0 0
Message 4 of 7
Flag Post
HP Recommended

Hi Tech9Next

By BIOS update do you mean CHIPSET?

Belows are drivers for my HP Envy (for Windows 8.1 64bit) 

I dont know which driver for me? Will i install ALL of THEM?

Same situation for NetWork Drivers...

As i said;  all of them for Win8.1

 

Thanks & regards

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Tech9Next
Level 3
54 54 3 9
Message 5 of 7
Flag Post
HP Recommended

Hi There, 

Below is the image of how BIOS update download would look like

 

Tech9Next_0-1611309874727.png

 

 

And regarding the wireless driver name - go to device manager (simply right click on start icon and you will find device manager) and there you can check what wireless driver is installed on your pc. Accordingly download that particular brand - whether Mediatek or Qualcomm or Intel.

If you have any issues let us know. I am also available on HP Forum on fb and also on gmail.

Thank You,

Vijay K

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BrainAdams
Author
Level 1
7 5 0 0
Message 6 of 7
Flag Post
HP Recommended

Dear

I dont understand what do you mean by that: "Below is the image of how BIOS update download would look like"

Where is this image? In HP.COM driver download page?

I couldnt see any image like that in this page: https://support.hp.com/us-en/drivers/selfservice/hp-envy-touchsmart-4-1200-sleekbook/5330537

 

And how can i contact you via gmail?

 

Regards

 

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Tech9Next
Level 3
54 54 3 9
Message 7 of 7
Flag Post
HP Recommended

Really sorry ! No idea how that image turned out to become like that. However, if there is no BIOS update for your HP notebook then that could mean your pc originally came with OS other than your current one.

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