Create an account on the HP Community to personalize your profile and ask a question
01-21-2021 11:11 PM - edited 01-21-2021 11:14 PM
My HP is Envy
After every restart i lost my WIFI connection
The problem is that: My OS is Wİn10 64 bit and I cant find exact driver for win10 in HP software and drivers page
My Envy could not connect automatically after restart,
My solution is: Restart modem....After restarting modem, ENvy connects to WIFI...
01-22-2021 01:02 AM - edited 01-22-2021 01:12 AM
"Afterwards update the wlan driver for your pc from the same hp software and driver downloads page."
I cant find any WLAN driver for Windows 10 64 bit in HP.COM software and driver downloads page?
There is only drivers for Windows 8
01-22-2021 01:26 AM
By BIOS update do you mean CHIPSET?
Belows are drivers for my HP Envy (for Windows 8.1 64bit)
I dont know which driver for me? Will i install ALL of THEM?
Same situation for NetWork Drivers...
As i said; all of them for Win8.1
Thanks & regards
01-22-2021 03:12 AM
Below is the image of how BIOS update download would look like
And regarding the wireless driver name - go to device manager (simply right click on start icon and you will find device manager) and there you can check what wireless driver is installed on your pc. Accordingly download that particular brand - whether Mediatek or Qualcomm or Intel.
If you have any issues let us know. I am also available on HP Forum on fb and also on gmail.
01-22-2021 03:35 AM
I dont understand what do you mean by that: "Below is the image of how BIOS update download would look like"
Where is this image? In HP.COM driver download page?
I couldnt see any image like that in this page: https://support.hp.com/us-en/drivers/selfservice/hp-envy-touchsmart-4-1200-sleekbook/5330537
And how can i contact you via gmail?
01-22-2021 03:43 AM - edited 01-22-2021 04:08 AM
Really sorry ! No idea how that image turned out to become like that. However, if there is no BIOS update for your HP notebook then that could mean your pc originally came with OS other than your current one.