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HP Recommended
HP Notebook - 15-r269tu.
Microsoft Windows 8.1 (64-bit)

I am not able to restore the Wifi LAN Driver. Kindly help to get the correct link to get the same. As my PC Device manager, there is no Wifi LAN driver in NEtwork adapter option. Only Bluetooth Driver it is showing.

3 REPLIES 3
HP Recommended

Hi:

 

If the wifi driver is missing, there will be a device listed in the device manager under an Other Devices category labeled as a Network Controller.

 

The parts list for your notebook indicates that it has a Realtek RT8723BE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 combination adapter.

 

http://partsurfer.hp.com/Search.aspx?type=PROD&SearchText=L8N85PA

 

These would be the W8.1 wifi and Bluetooth drivers needed for that model wifi adapter.

 

https://ftp.hp.com/pub/softpaq/sp91501-92000/sp91514.exe

 

https://ftp.hp.com/pub/softpaq/sp79501-80000/sp79675.exe

 

Now, if those drivers don't work, and the Network Controller device is still listed under the Other Devices category in the device manager, HP probably used a different but equivalent model wifi/Bluetooth card...the Ralink model.

 

Here are the links to the W8.1 Ralink wifi and Bluetooth drivers if that is the case.

 

https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69543.exe

 

https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69545.exe

HP Recommended

None of the Solutions are able to resolve the problem of the WLAN issue. kindly help me with other available option to restore my LAN issue.

HP Recommended

Unfortunately, I wouldn't know why none of those drivers worked.

 

Under the circumstances I would say the wifi portion of the card has failed, and the wifi card needs to be replaced.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.