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HP Recommended
Pavilion
Microsoft Windows 10 (64-bit)

Lately, the Wifi has been slow on my personal computer. I've tried to see what the problem is, too much space taken up or just a virus, but I can't find anything. All the other computers in my household are doing fine, it's just mine. I haven't had this problem until 2 days ago. I'm unsure what is wrong. If you need more info on anything about my computer or the Wifi, I would be happy to let you know. Also, I think this may only be on a single website, and not even the whole thing. I am a student and I use Big Ideas Math for my math homework. Going into my account is ok. The problem is when I try to enter an assignment. It stays at the loading screen. When I check on Task Manager, it says 0 KB received and sent, it is doing nothing. Everything else, on BIM and on other sites are all fine. When I use my phone to enter the assignment, it's fine. I'm unsure what to do and this is getting a bit annoying. Any help or advice is appreciated.

1 REPLY 1
HP Recommended

@seismic_slam,

 

Thank you for posting your query on HP Community,

 

Have you tried to use a different browser and check if that helps.

 

Let's start off by updating the Bios, Chipset and Wireless card drivers on your PC from our HP support website, using this link.

Also, download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

Refer this link to know how to use HP support assistant. 

Once done, restart the computer. 

 

Alternatively, you can go through the support document - HP PCs - Slow Internet Troubleshooting (Windows 10, 😎

 

Let me know how it goes for further assistance!

 

That said, If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution andKudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Jeet_Singh
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.