• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-17-2020 02:56 PM

HP Recommended
Product: Omen
Operating System: Microsoft Windows 10 (64-bit)

So my Wi-fi adapter is not working correctly.  When I run the windows trouble shooter all it says is "There might be a problem with the driver for the Wi-fi adapter" Currently it shows me no networks to connect to(when there definitely are multiple ones). It says my driver is up to date and it is currently enabled. Anyone have any ideas on what to do? Thanks

1 REPLY 1

‎01-20-2020 01:28 PM

HP Recommended

@Drawz
Thank you for posting on the HP Support Community. 

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

While you respond to that, let's try uninstalling the network adapter: ( for all HP computer ) 

  1. Open Start.
  2. Search for Device Manager and click the top result to open the app.
  3. Expand the Network adapters branch.
  4. Right-click the adapter and select the Uninstall device button. 
  5. Click the Uninstall button. 
  6. Restart your computer.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.