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SaivinayMnprm
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Wifi adapter receving low signal suddenly

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HP Laptop 15q-bu1xx
Microsoft Windows 10 (64-bit)

Wifi adapter receiving low signals all of sudden i re-installed the wifi drivers and update the driver from device manager also but no use 

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KrazyToad
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@SaivinayMnprm

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Are you experiencing the same issue with other devices or only with your Notebook?

 

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

 

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Keep me posted how it goes

 

Thank you and have a wonderful day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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SaivinayMnprm
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Yes i tried windows update and hp assistant but the issue is not fixed still my adapter receiving low signal same problem with bluetooth also 

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KrazyToad
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@SaivinayMnprm

 

Try creating a New User Account and check if you face the same issue in the New Profile

 

If the issue persists please perform a Reset. You can refer to this Link: https://support.hp.com/us-en/document/c04742289

 

Let me know how it goes


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

 

KrazyToad
I Am An HP Employee

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