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chaaga
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Message 1 of 2
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Wifi and Bluetooth not working even not able to install drivers

HP 15-r032tx
Microsoft Windows 10 (64-bit)

Hi,

 

From past 4-5 months I was not able to connected my PC to wifi as it was not getting signals.   Yesterday when I reset my PC, I saw the bluetooth and wifi option is now not avaliable, I tried installing all the drivers and exerything but there is no sucess. Please anyone help.

 

 

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Message 2 of 2
142
Flag Post
HP Recommended

Wifi and Bluetooth not working even not able to install drivers

Hi,

 

Your machine has Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 combination WLAN adapter. Please use the following driver for  MediaTek (Ralink) Wireless LAN Adapter:

 

    http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71571.exe

 

and for  MediaTek (Ralink) Bluetooth Software Driver:

 

    http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71572.exe

 

Other drivers:

 

     https://support.hp.com/us-en/drivers/selfservice/hp-15-r000-notebook-pc-series/6875200/model/7308898

 

Regards.

 

  

BH
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