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‎05-07-2020 01:56 PM

HP Recommended
Product: Hp pavilion G6 1318ax
Operating System: Microsoft Windows 10 (64-bit)

Since I bought this hp pavilion G6 laptop my bluetooth and wifi is not working i tried to start my wifi and Bluetooth in the past but it didn't worked I thought it might be some driver problem and dint cared for it but now I want to use these networks can someone help me out

 

2 REPLIES 2

‎05-07-2020 02:55 PM

HP Recommended

@Sharma999 

 

It is a 8 or 9 years old machine, it did not work 8 years ago why you did not report to get it fixed ? Its is too old, I can't get its specs now, only

 

     https://www.digit.in/laptops/hp-pavilion-g6-1318ax-price-547.html.

 

Again It is too old to get drivers for Windows 10 but since I can't get its FULL specs I need to know what is its product ID. Please use the following way to find out:

 

               https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).


Regards.

 

 

BH
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‎05-10-2020 12:13 PM - edited ‎05-10-2020 12:17 PM

HP Recommended

At that time I dint know much about laptops and when I asked my cousin about this problem he told me it might be driver problem I installed drivers but laptop  was  not connecting to wifi n bluetooth I thought It might have not downloaded full drivers and also I dint needed these networks at that time and that'swhy at that time dint gave much importance to this but now I need it

 
Product ID is B8M52PA#ACJ
 
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