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Saeed199
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Message 1 of 2
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HP Recommended

Wifi and bluetooth connectivity issue, Graphic drivers not working

Hp 15ay005tx
Microsoft Windows 7 (64-bit)

I bought HP 15AY005TX Notebook and installed Windows 7 64 Bit, I have already installed all drivers from HP official website http://support.hp.com/in-en/drivers/selfservice/hp-15-ay000-notebook-pc-series/10862300/model/115438... , in Which half of them are not working  I am not able to connect my Phone via Bluetooth, internet is not working over Wifi, I am getting Hazy lines while playing Videos, I have downloaded and installed AMD  Radeon R5 M430 Graphic drivers from AMD Website http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64, Which was installed successfully but after installing it is showing No graphic card and setting is not getting Open, Can someone suggest what is the root cause of this issue? How to resolve it, I am stuck as i tried everything at my level.

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Message 2 of 2
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Flag Post
HP Recommended

Wifi and bluetooth connectivity issue, Graphic drivers not working

Hi! @Saeed199

 

Welcome to the HP forums!   Good Day!   It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

I understand that you have Wifi and Bluetooth connectivity issues with your laptop.

 

Kudos to you for performing steps before reaching out to us.

 

As you mentioned that you have already updated the drivers but the issue still persists.

 

Please download and install HP support assistant on your PC.

 

This software should download and install the best drivers for your PC.

 

Please find the link to download HP support assistant.

 

 

I'll watch your reply.

 

Have a great day ahead! 🙂

A4Apollo
I am an HP Employee

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