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‎08-24-2020 07:02 AM

HP Recommended
Product: OMEN by HP 15-dh0018ns
Operating System: Microsoft Windows 10 (64-bit)

My Wifi and Bluetooth adapter suddenly disappeared after a restart. Now it does not appear in the device manager even when the option "show hidden devices" is enabled. There is no trace of a Wifi adapter whatsoever left in my laptop. All of this happened over night when the laptop was in shutdown state. I tried installing drivers and get the last windows update but it still doesn't fix the issue.

Therefore, the problem is that I can't access any wifi network nor detect them.

Anyone can help?

 

Cheers,

Reset

4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-24-2020 12:17 PM

HP Recommended

To anybody having the same issue... I managed to solve it going back to a previous version of w10. Seems to me that version 2004 of w10 was causing the issue for some reason.

View solution in original post

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2 REPLIES 2

‎08-24-2020 12:17 PM

HP Recommended

To anybody having the same issue... I managed to solve it going back to a previous version of w10. Seems to me that version 2004 of w10 was causing the issue for some reason.

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‎09-29-2020 09:35 AM

HP Recommended

HP Laptop 2000

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