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‎11-27-2021 08:17 AM - edited ‎11-27-2021 02:16 PM

HP Recommended
Product: HP Notebook - 15-db0160nd
Operating System: Microsoft Windows 10 (64-bit)

More and more often my laptop doesn't seem to recognize the wifi card at all after starting up. It doesn't seem to have a clue that wifi is onboard at all, for example, the wifi on/off button in windows configuration isn't even shown. Windows problem solver tells me to connect a network cable when it tries to determine the cause of the networking problem. In the networkcenter the status is shown as "not present" eventhough it knows the brand and type.

I let HP update the drivers, but this didn't solve it.

 

This started shortly after my laptop began to refuse to wake up from sleep mode (screen stays black).

 

I've tried downloading the HP PC hardware diagnostics, but it won't install, so I've got no further info.

No error message by the way, it just stops after displaying the following command screen for a moment

micwit1_0-1638026103068.png

 

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1 REPLY 1

‎12-11-2021 06:47 AM

HP Recommended

I had kind of hoped for some reaction by HP by now...

Anyway, upon starting my laptop just a moment ago, it started fixing things on my c-drive. Could the problem be the SSD?

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