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simeon15 Student
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Wifi conectivity range issue

Hp pavilion n15 209tx
Microsoft Windows 10 (64-bit)

I have been facing a problem with my wifi for quite some time and i don't know if its hardware or software related.

 

My Wireless adapter: Ralink RT3290 802.11bgn Wi-Fi Adapter

 

Driver version: 5.0.57.0

 

I have a working wifi at home. And my laptop is at a receiving distance(It shows 4-5 bars of available range). When i try to connect, it gives an error message "Can't connect to this network". 

Now if i move closer to the modem(I basically sit right next to it), it connects but i get the error "No internet access". When clearly i am connected on my mobile and other devices.

 

Its been happeneing ever since i installed a additional 4GB RAM to the extra slot. It supports upto 12GB... so i don't think its RAM related either.

 

PLEASE HELP!!!

 

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Message 2 of 2
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Wifi conectivity range issue

Hey there!

 

                     Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

I understand that you have wireless issues with your PC.

1) Right click on "Internet Explorer" icon -click on "Properties" - Click on

 

"Connections" tab- Click on LAN settings button. In that window uncheck all

 

the options, if you notice any option selected-Click on OK- Click on OK.

 

If the problem still exists, go to step 2.

 

2)  Make sure that IP address and DNS server was set to obtain the address

 

automatically .

 

Click on Start-In search bar type ncpa.cpl and press "Enter".

 

Right click on your Network icon- Select "Properties"-scroll down

 

and double click on "Internet Protocol[TCP/IP]" . Make sure that

 

"Obtain IP address automatically" and "Obtain DNS server address automatically"

 

options are selected.

 

3)  Click on Start- In search bar type devmgmt.msc and press "Enter". Type this

 

command.

 

ipconfig /all and press enter.

 

Make sure that IP Address, Subnet Mask, Default Gateway and DNS Servers

 

are having addresses.

 

4)  Check your firewall.

 

Let me know if this works.

 

Have a great day!

A4Apollo
I am an HP Employee

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