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simeon15 Student
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Message 1 of 2
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Wifi conectivity range issue

Hp pavilion n15 209tx
Microsoft Windows 10 (64-bit)

I have been facing a problem with my wifi for quite some time and i don't know if its hardware or software related.


My Wireless adapter: Ralink RT3290 802.11bgn Wi-Fi Adapter


Driver version:


I have a working wifi at home. And my laptop is at a receiving distance(It shows 4-5 bars of available range). When i try to connect, it gives an error message "Can't connect to this network". 

Now if i move closer to the modem(I basically sit right next to it), it connects but i get the error "No internet access". When clearly i am connected on my mobile and other devices.


Its been happeneing ever since i installed a additional 4GB RAM to the extra slot. It supports upto 12GB... so i don't think its RAM related either.




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Message 2 of 2
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Wifi conectivity range issue

Hey there!


                     Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

I understand that you have wireless issues with your PC.

1) Right click on "Internet Explorer" icon -click on "Properties" - Click on


"Connections" tab- Click on LAN settings button. In that window uncheck all


the options, if you notice any option selected-Click on OK- Click on OK.


If the problem still exists, go to step 2.


2)  Make sure that IP address and DNS server was set to obtain the address


automatically .


Click on Start-In search bar type ncpa.cpl and press "Enter".


Right click on your Network icon- Select "Properties"-scroll down


and double click on "Internet Protocol[TCP/IP]" . Make sure that


"Obtain IP address automatically" and "Obtain DNS server address automatically"


options are selected.


3)  Click on Start- In search bar type devmgmt.msc and press "Enter". Type this




ipconfig /all and press enter.


Make sure that IP Address, Subnet Mask, Default Gateway and DNS Servers


are having addresses.


4)  Check your firewall.


Let me know if this works.


Have a great day!

I am an HP Employee

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