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‎01-31-2020 01:44 PM

HP Recommended
Product: HP
Operating System: Microsoft Windows 10 (64-bit)

About half way through the day, and almost always overnight I will lose my wireless connection. It just drops out with no obvious reason, I've tried to trouble shoot the connections and it comes up clean. The router and modem is fine because everything else in the house is working fine from cell phones to play stations to smart TVs. I usually have to restart the computer and it will be back to normal. However while the computer is restarting I get a crash report saying that while the computer was restarting it ran into a problem. It doesn't say what that problem was. It's just that blue screen with the stupid frowning face and it shows the percentage left before it restarts.

Anyone have any ideas what's going on?

2 people had the same question
1 REPLY 1

‎02-03-2020 01:30 PM

HP Recommended

@tjohnson31768

 

Welcome to the HP Support Community.

 

To help you further with this, let us know the Laptop/Computer name.

 

Thanks 🙂


I am an HP Employee

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