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Abhiprince Honor Student
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Wifi connectivity problem in my notebook (Model: HP 15r- 036TU)

HP 15r- 036TU
Microsoft Windows 10 (64-bit)
Hi,

I am having problems with Wifi on my HP 15r-036TU (Product number: J6L69PA#ACJ).
I upgraded from Windows 8.1 to Windows 10. Previously I used to connect using lan wire. Recently I started using wifi. Initially on starting laptop, Wifi get connected automatically.. But after 5-10 minutes it shows LIMITED Connectivity. After that it doesn't connect.
I've tried all troubleshoots and everything else but still nothing happened. I am writing this from my phone.

Please help me.
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Wifi connectivity problem in my notebook (Model: HP 15r- 036TU)

Hi @Abhiprince,

Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the WiFi connection. I will be glad to help you.

 

The following pages are helpful when troubleshooting wireless connectivity issues.
Troubleshooting wireless network and Internet (Windows 10)

Also, you can look at the power management for your wireless adapter:
Disable the Power Off option for the adapter:
1. Open Device Manager. (Win Key+R > type devmgmt.msc > OK)
2. Expand the Network adapters.
3. Right click on the Ethernet/Wireless Adapter and click Properties.
4. Click the Power Management tab.
5. Remove the check mark beside Allow the computer to turn off this device to save power.
6. Click OK.
7. Test.

Forget a Network (Windows 10)
Forget Wireless Network Profiles in Windows 10

Reset the TCP/IP settings on your PC:
1. Go to your start screen/menu and type CMD.
2. Right-click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "netsh int ip reset resetlog.txt" without quotes, and press enter.
4. Restart your PC and test.

It may also help to reset the Winsock catalogue:
1. Go to your start screen/menu and type CMD.
2. Right-click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "netsh winsock reset" without quotes, and press enter.
4. Restart your PC and test.

Reinstall the network adapter drivers:
1. Download the drivers from here but do not run them yet.
2. Go to your start screen/menu and type Device Manager.
3. Expand Network adapters.
4. Right click on the wireless adapter and choose Uninstall.
5. Run the downloaded drivers from step 1.
6. Restart your PC and test.

Test an ethernet connection:
Self-explanatory. Test if the issue persists on a wired connection to rule out the wireless adapter hardware so troubleshooting can be directed towards the right areas.

Test another connection:
Many people rule out their home network as an issue if another device is working on the same network. Networking is not that simple. Each device interacts differently with your router or modem and it is impossible to rule out settings in that device until the notebook has been tested on another network.

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

 

Thanks.

Tardis40
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Abhiprince Honor Student
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Wifi connectivity problem in my notebook (Model: HP 15r- 036TU)

I have already tried everything except updating drives. I could not find updated drivers. Can you post the link to that.
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Wifi connectivity problem in my notebook (Model: HP 15r- 036TU)

@Abhiprince,

 

If you click on the link it will start the download for Realtek RTL8723BE/RTL8188EE 802.11b/g/n Wireless LAN Drivers.

 

Hope this helps. Please keep you informed what happens.

Tardis40
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