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HP Recommended
HP 15.6 inch Laptop PC 15-fd0000 (70R04AV)
Microsoft Windows 11

I have a new laptop with Windows11. Wifi disconnects frequently - like every 5 mins. I need to reconnect again or restart the WLANConfig for wifi to work. 

While i have worked with HP support, i did not get much resolution. They uninstalled the driver and reinstalled it and there is no change. What should i do? This is frustrating and i have tried everything there is in WWW !! Please help.

5 REPLIES 5
HP Recommended

Since I don't know what drivers you tried and since I don't know what model Wi-Fi adapter your notebook comes with, please let me know what model Wi-Fi adapter your notebook has, and I will see if there is a newer driver available than what is on your notebook's support page.

 

Updating the Wi-Fi driver is about the only remedy we users have at our disposal.

HP Recommended

Himalayas_0-1710243450623.png

Updated here please.

HP Recommended

btw, HP support made me reset the system today. I seem to get the same issue even after that 😞

HP Recommended

Himalayas_0-1710245635078.png

 

HP Recommended

The only suggestion I can offer would be to try the latest driver HP has for that model Wi-Fi adapter, which is much newer than what HP has on your notebook's support page.

 

Realtek RTL8xxx Wireless LAN Drivers 

 

6001.15.149.0   12/21/2023

 

https://ftp.hp.com/pub/softpaq/sp150501-151000/sp150994.exe 

 

 

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