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Student
Posts: 1
Member Since: ‎09-19-2016
Message 1 of 2 (123 Views)

Wifi doesn't connect when i move away from wifi router

Product Name: F6C42PA#ACJ
Operating System: Microsoft Windows 10 (64-bit)

Wifi doesn't connect when i move away from wifi router. I have a wifi router installed in my drawing room where i get good browsing speed on phones and laptops. But the problem starts when i take my laptop from drawing room to my bedroom which is not more than 5 mtrs from router. Wifi signal drops to zero on laptop whereas it remains decent on phones. Earlier my laptop used to connect in bedroom as well..This is happening lately. Is there any solution?

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HP Support Agent
Posts: 9,854
Member Since: ‎07-14-2016
Message 2 of 2 (95 Views)

Re: Wifi doesn't connect when i move away from wifi router

Hello @Achint-1382_497, Greetings!

 

Thank you for joining HP Support Forums! This is a wonderful location to converse with the community, get assistance and find tips.

 

I read your post on the wireless issue with your Pavilion notebook. It looks like an issue with the wireless driver on your notebook. I would suggest you to uninstall and reinstall the wireless drivers to try and fix the issue.

  • Go to http://hp.care/2cFgwm9 and get into your Notebook’s Software and Driver page.
  • Expand “Driver-Network” and then download and save (Do not Run / Install) the correct “Wireless LAN Drivers” (It could be either Intel or Realtek).
  • Press the “Windows key” + “R” to get the “Run” window. Type “devmgmt.msc” and press ok to get the “Device manager”.
  • Expand the “Network Adapters” and then right-click on your wireless driver and select “Uninstall”.
  • In the confirm device Uninstall pop-up please select the box which says “Delete driver software” and then confirm the uninstall by pressing ok.
  • Restart your computer. Go to “Downloads” folder, install the newly downloaded wireless drivers.

 

Let me know how it goes. All the best!

Cheers :)

 

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DVortex
I am an HP Employee

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