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Wifi doesn't have a valid IP configuration

pavilion 17: F9M02UA#ABA
Microsoft Windows 10 (64-bit)
Product Name: pavilion 17: F9M02UA#ABA
Operating System: Microsoft Windows 10 (64-bit)

Product number: F9M02UA#ABA     HP Pavilion notebook 17

  1.  I can connect to the router with other devuces.  I ran the we troubleshooter and that's what it says.   
  2. Device manager shows the reltek adapter is working ok
  3.           ****************  after I restarted it worked again*************
  4.                    any idea what happened???
  5. IMG_20170107_104112.jpg
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HP Support Agent
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Wifi doesn't have a valid IP configuration

 

Hi @travistee

 

Welcome to the HP Forums!

 

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

I reviewed your post and I understand that you are having issues connecting to your wireless network.

 

I’d love to help!

 

Follow the below steps to fix this issue.

 

Before proceeding with these steps, create a Restore Point.

 

- Open Control Panel, change view to Small Icons, then select "Recovery".
- After creating a Restore Point, open Device Manager.
- Open the "Network Adapter" list, and find the WiFi adapter.
- Right Click the driver, and select "Disable“ and “Re-Enable”
- Check if Wifi connects. If not, continue with the steps below.
- Open CMD as Admin:  Copy the following commands, and press enter after each one.

 

 

netsh int tcp set heuristics disabled

 

netsh int tcp set global autotuninglevel=disabled
netsh int tcp
 set global rss=enabled

 

 

 

 

 

 

 

 

netsh int tcp show global  (Check if All settings have taken effect)

 

Reboot the system and see if it works.

 

If the issue persists, follow the steps in the below link.

 

http://hp.care/2c86VnP

 

Let me know how it goes and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers!

 

 

The_Fossette
I am an HP Employee

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Intern
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Wifi doesn't have a valid IP configuration

Since it worked again after the restart I don't think I have to do the repair procedure you gave me.
The question is more about what caused it and is there a hardware priblem
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HP Support Agent
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Wifi doesn't have a valid IP configuration

Hi @travistee

 

Thank you for posting back.

 

Perfect, I am really glad to hear that! 

 

Don't worry, I am positive that the computer will work fine now. There is no hardware issue on your computer as everything is working fine now.

 

If any other questions arise, please feel free to write back to me.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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