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‎10-05-2022 07:00 AM

HP Recommended
Product: HP 17.3 inch Laptop PC 17-cp0000 (2Q7W9AV)
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone,

i recently bought a HP laptop and now i am struggling with getting my wifi to work.

device.jpg

Category:
1 REPLY 1

‎10-05-2022 12:26 PM

HP Recommended

Hello @Danibv 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2) Please report your results

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